FAQs

How can I contact the IMSOO team?

You can reach us by sending an Instagram DM @studio_imsoo or an email at hello@studioimsoo.com

⁠Where is IMSOO located?

We're based in Delhi, India.

Where is your store located?

We only sell via our website, and you can keep an eye out at @studio_imsoo for our pop-ups in your city.

How long will it take for my order to arrive?

Domestic orders take 7-8 days, and international orders take 14-15 days.

Do you accept returns?

All sales are final; we do not accept returns

⁠Do you accept exchanges?

We only accept exchanges for size issues with reports made within 36 hours after delivery. Know more about how to place an exchange request.